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full time Front Desk/Customer Service (Montreal)

at Jobs in Montreal Montreal



We've experienced a large amount of growth and have become one of the premier dog walking companies
in Canada. We're now looking for a highly efficient and organized Customer Service Representative that will help us get to the next level.

We are looking for a positive team player with a great attitude, strong work ethic and excellent customer service skills. The ideal candidate
enjoys a dynamic work environment and the exchange of ideas with a creative, friendly and hard-working team. This is a full time, long term position.



RESPONSIBILITIES

• Providing sales support to ten CenTrak sales representatives located throughout the country in different time zones
• Supporting channel partner system ensuring proper documentation is exchanged
• Generate weekly pipeline and forecast reports for the sales team using Salesforce.com
• Assisting in presentation preparation and prices quotations.
• Manage sales orders and provide status to partners and/or manager
• Continually learn about new industry products

• Superb support of our customers -- no compromises!
• Superb interpersonal communication skills, self-starter and Sharp
• Excellent interpersonal and phone skills
• Strong organizational skills and attention to detail
• Understand our business, marketing materials and business jargon, the unique point of difference and our products / services.
• Provide support to customers that come into the office for monthly meetings or training


POSITION SPECIFICATIONS

Experience and Education:
Bachelors Degree or Senior in 4-year Collage.
1 years' experience with customer support / sales / retail sales
Strong computer skills, including Microsoft Office programs
Listening, creative thinker, decision making acumen, problem solver, takes responsibility, demonstrates personal integrity & honesty.
Location: Montreal

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05-11-2012
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what where  
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