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full time LAN/WAN Administrator (Montreal)

at Jobs in Calgary Montreal

The candidate will be a part of a team responsible for all IT Infrastructure aspects of Genetec. These responsibilities include ensuring the availability of all Information systems at head quarters and at all branch offices, as well as the continuous improvement of both infrastructure and services to accommodate the growing needs of Genetec.

The IT infrastructure consists of thousands of edge devices (desktops, laptops, pda's, smartphones and various IP appliances) and over 50 servers spread across the globe with 4 branch offices and over 100 remote users.

The Network and IP Security Engineer will be responsible for design, implementation, security and operation of the various LAN, WAN, VPN and VOIP communications at Genetec. The environment consists of Dell and Cisco Layer 2 and Layer 3 switches, wireless access points and Cisco ASA firewalls at all branch offices. The candidate will need to proactively manage, improve and secure all network devices, VPN communications, Firewall, Intrusion detection and prevention Systems, Internet communication links and administer the VOIP network and phone system. The candidate will also manage the relationship with various suppliers in his area of responsibility. The candidate will also need to evaluate current systems and implement tools or systems to improve network services across all sites. Furthermore, the candidate will be looked to provide technical guidance to junior staff.

Genetec is looking for a candidate that must possess strong interpersonal skills, be able to work independently and pay to attention to detail. The candidate must be available off-hours and on some weekends for certain functions of the position.

Roles and Responsibilities
• Plan, implement, secure and support the Telecom/Network infrastructure.
• Install, configure, secure and maintain Layer 2 & 3 switches in the Enterprise environment.
• Install, configure and maintain Cisco wireless access points and WLC controller.
• Install, configure and maintain a VOIP environment.
• Install, configure, secure and maintain Firewall and Intrusion detection and prevention Systems
• Maintain, monitor, secure and improve the Internet links at all sites.
• Configure and maintain Gigabit Ethernet link with datacenter co-location facility and HQ.Assists with technology planning through ongoing research.
• Provide periodical IP security risk assessments and implement solutions to risks.
• Occasional desktop support to employees for applications that rely on LAN/WAN links.
• Record, track, escalate, and update incidents through the Help Desk trouble ticketing system.
• Interact with suppliers for equipment upgrade and new technology evaluations.
• Inquire about repair, replacement, technical problem resolutions.
• Communicate to clients/users as well as writing technical information to technical and non-technical audiences.
• Be responsible for Mentoring and training junior staff members

• Bachelor's degree in Computer Sciences or Computer Engineering or equivalent experience
• 3-5 years of experience in a similar role
• CCNP, CCNP Security, CCNP Voice certifications
• Fluently bilingual in both French and English
• Demonstrates both autonomy and initiative
• Motivated to work in an fast-paced environment
• Team worker and very sociable
• Patient and motivated problem solver
• Excellent written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Experience in customer service and technical support.
• Highly developed ability to multitask, work iteratively and adjust priorities of work.
• Ability to negotiate hardware/software service and technical support contracts with vendors.
• Ability to manage multiple projects, activities and tasks simultaneously

Technical Requirements
• Cisco 3500 series switches
• Dell 3000, 5000 and 6000 series switches
• Cisco ASA firewalls and Security Tools
• Cisco VPN tunnels and clients (SSL, IPSEC)
• Polycom VOIP phones
• Interactive Intelligence Enterprise IP Telephony systems
• IP Routing protocols (ex: OSPF, BGP, etc.)
• Enterprise network design and implementation
• Intrusion detection and prevention systems
• IP Security analysis

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