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full time Daytime Dispatcher (Lachine)

at Jobs in Montreal Montreal



Company Description

For over 40 years, family owned Remco has built a solid reputation across Canada as the leader in fashion warehousing and distribution. Our vast experience in the apparel business has allowed us to successfully apply our transportation knowledge to other consumer products as well. Manufacturers and distributors of electronics, computers and peripherals, accessories, office supplies and other consumer goods now choose Remco as their transportation provider of choice.

With warehousing in Montreal, Toronto and Vancouver, our distribution network reaches Canada's retail stores and outlets on a scheduled basis. Our network is our greatest advantage for both fashion and a wide range of consumer products.

What distinguishes our company most is the can-do attitude and flexibility of our people. Each member of our team takes personal pride in helping your business gain momentum towards greater success. When you handle as many SKUs and specialized products as we do, it's easy to see how Remco Does!


Job Description

Remco is currently looking to fill the role of a dispatcher for our location in Lachine.

Responsibilities:

•Under the direction of the Dispatch Supervisor, assists in achieving the objectives of the P&D operation (% on-time delivery).
•Brings to the attention of the associate dispatchers any discrepancies negatively impacting the P&D operation.
•Brings to the attention of the Driver Supervisor any driver problems negatively impacting the P&D operation.
•Brings to the attention of the PM operations supervisor any unusual circumstances (late pickups, large shipments etc.) that may negatively affect the AM/PM operation.
•Ensures drivers are aware of all/any unusual delivery/pickup requirements.
•Assists/advises drivers as needed to achieve their objectives.
•Prioritize and assign pickups/deliveries to drivers to ensure maximum efficiency.
•Ensure that all drivers are checked-in/out in an efficient and timely manner.
•Ensure that drivers turn in all required paperwork and report any unusual circumstances on their routes and any equipment problems.
•Perform other tasks as may be assigned periodically.


Remco est présentement à la recherche d'un répartiteur pour son terminal de Lachine.

Responsibilities:

•Sous la direction du superviseur de la répartition, aider à réaliser les objectifs opérationnels de réception et de livraison (livraison rapide garantie);
•Aviser les répartiteurs associés de toute erreur pouvant avoir un impact négatif sur les opérations de réception et de livraison;
•Aviser le superviseur des opérations PM de toutes circonstances inhabituelles (collecte tardive, envois volumineux, etc.) pouvant avoir un impact négatif sur les opérations AM/PM;
•S'assurer que les conducteurs soient informés des exigences relatives aux collectes ou aux livraisons inhabituelles;
•Assister les conducteurs dans l'atteinte de leurs objectifs. Tâches:
•Etablir la priorité des livraisons et des collectes pour en assurer l'efficacité maximale;
•S'assurer que les conducteurs soient inscrits à l'arrivée et au départ;
•S'assurer que les conducteurs présentent les travaux d'écriture et rapportent toutes circonstances inhabituelles se produisant sur leur parcours et tous problèmes relatifs à l'équipement;
•Exécuter toutes autres tâches pouvant être attribuées périodiquement.


Qualifications

•Minimum 5 years previous dispatching experience in the Courier/TL/LTL environment an asset
•Strong knowledge of the Greater Montreal, north and South shore as well as the Quebec City area Ability to accurately read and decipher Bills of Lading.
•Superior telephone manner, and the ability to provide optimum customer service, Excellent communication skills, both verbal and written
•Proficient with computer programs -- Maddocks - TruckMate Dispatch System, Word and Excel essential
•Must be able to exercise initiative, multi-task and work well as part of a team in a high stress environment; punctual and dependable
•Familiarity with office procedures (manual & computer)
•Familiarity with all P&D routes and any problem areas.



Qualifications et aptitudes requises:

•Minimum 5 d'expérience en répartition dans le domaine de la messagerie, TL ou LTL un atout;
•Forte connaissance de la région métropolitaine de Montréal, de la Rive-Sud. de la Rive-Nord et de la région de la Ville de Québec;
•Habileté à lire et à interpréter des connaissements;
•Excellentes manières au téléphone;
•Habileté à fournir un service à la clientèle supérieur;
•Excellentes aptitudes pour la communication, tant à l'oral qu'à l'écrit;
•Maîtrise des programmes informatiques un impératif: système de répartition Maddocks et TurckMate, Word et Excel
•Capacité à faire preuve d'esprit d'initiative, de polyvalence et d'esprit d'équipe dans un environnement très stressant;
•Ponctualité et fiabilité;
•Connaissance des procédures de bureau (manuelles et informatiques);
•connaissance des parcours de collecte et de livraison et des secteurs de problèmes.



If you are interested in applying for this position, please reply to this ad or fax your resume to 1-877-455-3470

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09-08-2012
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